Tag: Arkos Health

  • Healthcare in the US Can Be Dramatically Improved With Innovations in Population Health and Value-Based Care

    Healthcare in the US Can Be Dramatically Improved With Innovations in Population Health and Value-Based Care

    There’s not a single person in the United States who would discredit the importance of our healthcare system. Compared to the rest of the world, America is an innovation leader, whether through new technologies, new business models, and the science bringing advanced, life-enhancing treatments to society which are scaling to benefit billions where resources are available that improve access to care – and the quality of that care.

    Despite this, a recent study by The Peter G. Peterson Foundation reported that the United States has one of the highest healthcare costs in the world but has a lower life expectancy rate and a higher rate of excess mortality than other comparable countries. In fact, in the US, costs have been rising more rapidly during the past decades than gross domestic products, and many experts consider this increase not to be sustainable.

    Dr. Amish Purohit, Co-Founder, President & Chief Health Officer at Arkos Health, a technology-driven population health company providing patient care management, shared his thoughts on the opportunity to fundamentally improve access, especially in underserved communities while driving up quality and reducing costs in a recent interview.

    “I’ll start by saying that our healthcare system is the best health care system in the world,” Dr. Purohit said. “However, when it comes to outcomes, and when we’re looking at how much we spend, looking from the outside in, you wouldn’t think we had the best healthcare system in the world. We’ve got to reduce costs in this country.”

    A highly accomplished physician executive and business leader, Dr. Purohit has earned an MD, MBA MHA, FAAFP, and FACHE through a diverse educational background that includes a Bachelor of Science in Public Administration from George Mason University, a Master of Health Administration from Pennsylvania State University, and a Master of Business Administration from Kellogg School of Management at Northwestern University.

    He was most recently recognized as a recipient of the Phoenix Titan 100 Award, an annual honor that recognizes executives who demonstrate exceptional leadership, vision, and passion, which Dr. Purohit has greatly displayed as he works to create a more affordable and accessible healthcare system.

    “There’s no way we can sustain more than 20 or 21% of our GDP just on healthcare, or more if it continues to rise,” he continued. “If our percentage of GDP spent on healthcare goes to where it takes away money from other governmental programs that we need, like infrastructure and education, it simply makes the spending more unsustainable.”

    Purohit explained that to lessen the burden of cost that healthcare imposes upon patients, there must be systemic changes to how government policies assist provider burnout, as well as the currently flawed Medicare and Medicaid reimbursement formula.

    “For example, the way our government and programs around Medicaid work often amounts to a free-for-all all if you’re on Medicaid,” Dr. Purohit explained. “You’ve got free health care, you don’t have copays, and you have no other responsibility, so there’s nothing really pushing them to change their behavior patterns to use health care resources appropriately. Costs are going up, and their health outcomes are not any better.”

    Instead, there are too many other determinants, such as social determinants of health (SDOH), that make it tough for Medicaid populations to prioritize healthcare. These wide-scale issues help drive the increasing cost of healthcare, making it difficult for patients to make healthcare a priority, ultimately leading to worse outcomes.

    A recent Boston Globe study that found the average net worth of a black American family in the city of Boston to be just eight dollars. In reference to that finding, Dr. Purohit wonders how any family could put an emphasis on healthcare, already knowing they can’t afford it.

    “These are all barriers that are created for individuals lower on the socioeconomic ladder that it becomes hard to prioritize health care,” he explained. “If they can’t prioritize health care, this correlates to poor outcomes. Just because we may have the best health care system in the world, if they’re not able to access it, they’re not able to follow through.”

    Credit: Precedence Research

    Along with broad policy changes, Dr. Purohit advocates strongly for the betterment of patient education. He explains that patient education is paramount to letting people play a bigger role in their own health.

    “The other piece to solving the healthcare puzzle is not only providing coverage, access, equitable, and equity in healthcare, but it is about empowering our patients and educating our patients to take ownership of their own healthcare.”

    “They can’t take ownership if, on average, a person sees their doctor maybe four times a year,” Dr. Purohit said. “It’s about an hour a year if you calculate the time that they spend with their physician. If that’s the case, how can you provide better outcomes if that’s all you’re doing.”

    To create greater patient empowerment, while decreasing costs at the same time, Dr. Purohit believes the answer lies with population health management and value-based care (VBC) methods and policies, like those employed by Arkos Health.

    “That’s why systems like Arkos Health, where there is a higher touch point, higher access, higher availability to clinical knowledge and clinical advice for these patients, can fill those gaps in between when they see their doctors. It’s why I think there needs to be an overhaul,” he stated.

    Both approaches to healthcare aim to improve the overall health outcomes of a community by the optimization of resources, including digital ones. The two approaches focus on enhancing patient outcomes by incentivizing quality over quantity and leveraging practices such as preventive care, care coordination, telehealth, patient education, and even data analytics.

    The sweeping desire for change across the country, coupled with the surge in the prevalence of chronic diseases and a growing aging population, is driving the rapid growth of the population health management market, with experts predicting a promising 19.93% CAGR, bringing the 2031 estimates to a whopping USD 171.94 billion.

    However, if Dr. Purohit’s beliefs prove true, population health management, as well as VBC, could very well be on the rise faster than expected as the country begins to realize that changes are necessary for the American health system to achieve world-class status.

    “Our healthcare system is broken,” he said, “and the only solutions that I see right now until we fix and overhaul our entire healthcare system are solutions like Arkos Health. Population health management and value-based care companies that will help insurers to reduce costs and improve outcomes. We offer individualized care at scale. Supporting patients hand-in-hand. We coordinate care for them, wrap them with ample supporting services that impact their health, and generally drive a better experience. We’re getting paid by their insurers to put them at the center of their care  because the health plans and current ecosystem of care can’t do it alone.” Learn more about Dr. Purohit on LinkedIn, and learn more about Arkos Health on their website.

  • The Future of Population Health: At the Intersection of Big Data, Social Determinants, and Collaborative Solutioning

    The Future of Population Health: At the Intersection of Big Data, Social Determinants, and Collaborative Solutioning

    Population Health management has been around for decades and continues to evolve with changing regulations, advancing technology, improved data collection and analytics, and the rapid emergence of new Value-Based Care (VBC) programs and models of care.

    Overall, the promise of Value-Based Care (VBC) remains both straightforward and steadfast: through the transformation of healthcare delivery to prioritize clinical quality and outcomes while managing costs, patients stand to reap profound benefits, experiencing a marked improvement in care. Sectors of the industry are working overtime to find better ways to serve patients. Programs offering advanced preventative care, promoting wellness, and providing both routine and episodic care in more convenient settings can significantly decrease costs for all participants, including patients and payors while reducing burden and improving the experience for providers.

    Data-driven, Socially Determined, and Collaboratively Delivered Community Healthcare

    “We are in an era of ongoing change,” said Sadie Howes DiAdriana, Chief Marketing and Experience Officer at Arkos Health, a pioneer in the VBC space. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations within an integrated system of care comprised of clinical and social services backed by a robust system of technologies and innovative platforms. “Consumers’ demands from the system and value-based care models continue to increase while regulators continue to drive changes that significantly impact the playing field. Delivering value-based care, therefore, requires a level of sophistication and intentionality it has not previously.”

    Elaborating on what she means by “intentionality,” DiAdriana explained that good cultivation, stewardship, and deployment of data would make VBC programs successful in both the near and far terms—specifically emphasizing that Clinical and SDOH data must be used in concert to understand better patient behaviors and psychology along the continuum of care. Organizations that can effectively leverage data to reimagine programs, interventions, and clinical care to be more engaging across all settings and access points will ultimately find it easier to influence utilization behaviors, thereby reducing costs and driving better outcomes.

    “Value-Based Population Health already takes a more holistic approach,” DiAdriana said. “But the successful programs going forward will be those that leverage data to work collaboratively within the communities they serve to co-create solutions. Additionally, programs that can maximize access at the convenience and preference of the consumer are more likely to succeed. This means maximizing care delivery across all channels: virtual, mobile, community-based, in-clinic, etc. Data must inform the opportunity areas, potential pitfalls, and barriers to entry, but the ultimate solution cannot be derived from the corporate “ivory tower.” It must include those it impacts in the process.

    Retail-based clinics, free screenings, community-based education, and remote monitoring service options are all great with loads of potential, but if the data and/or population isn’t demanding, responding, or connected to that offering, it will not make the relevant impact. This makes intuitive sense, but what ultimately proves programs are working is the results. These efforts need to be tracked, evaluated, and optimized promptly and consistently.”

    DiAdriana is not alone in her passion for applying VBC principles to Population Health. “At a time where dissatisfaction with large corporations and conglomerates is at a peak, consumers are becoming increasingly open to new ways to find and receive care, even increasing their healthcare literacy through unconventional means like social media and digital communities,” DiAdriana explained. Medicare Advantage enrollment has more than doubled since 2010,[1] with over 50% of the Medicare population is enrolled in a Medicare Advantage plan, and further growth expected through 2030[2].COVID skyrocketed the adoption of telehealth for millions of people, and even with the return of in-person services, utilization remains higher than pre-pandemic levels[3]. Consumers are willing to shop for care, and according to a May 2023 McKinsey study[4], 89% are willing to shop for medical services in at least one category if given the option.

    “Healthcare needs to meet the patients where they are at. That’s why Arkos brings nurses, nurse practitioners, doctors, pharmacy support, dieticians, social services, and other care support into the home and community. This can be far more convenient for individuals and families. Some members, however, still prefer clinic settings and more traditional care channels. We must be able to respond to, support, and optimize that experience as well. The easier we make it for the population to engage both traditionally AND in new ways so that it is more on their unique terms, the more successful we will be at addressing Population Health challenges. Data provides us with a framework and direction, but we then partner with the members and community directly to cultivate effective programs and solutions; we will be able to more efficiently and effectively serve them.”

    Earlier this month, Walmart Health announced the closure of all its locations. This is amid a seeming collapse of the retail health model. “It is a disappointing blow to what seemed like a promising solution for access in rural & underserved communities,” DiAdriana said. While Walmart has publicly announced its retail clinics were not a sustainable model, industry speculation suggests they may have failed to overcome a variety of challenges, from provider and staffing shortages to underestimation of the challenges to delivering care and achieving profitability in today’s tough environment. “Walmart theoretically had all the right tools and levers at their disposal to succeed in this space. They had the physical infrastructure and money to build the operational prowess. So, for me, with a bias towards consumer experience,” she chuckles, “it does beg the question whether the retail model was ever really that well aligned to the data AND the demands of consumers?”

    While it may be easy to get bogged down in pessimism surrounding this potential demise of a seemingly hopeful model of care, the accessibility challenge always maintains glimmers of hope for the technology sector. Given more accessible and powerful technologies and platforms, including mobile apps, cloud computing, affordable data storage and processing, and increasingly intelligent analytics and Artificial Intelligence (AI), a solid computing and communications infrastructure is slowly becoming the baseline.

    “There is no shortage of data or technology in healthcare. Those are the easy parts in some respects,” DiAdriana said. “The devil is in the detail of how we cultivate that data and technology to implement Value-Based Care and Population Health Programs. It requires varied expertise across technical, clinical, and social parameters, proven methodologies, and a healthy dose of creativity. That can be a tall order, with stakeholders often at odds for limited precious resources. Not to forget, even with the stakeholders and resources aligned, getting there requires continuous training, education, and genuine engagement from all parties – the people behind the technology and processes, those who are on the front lines, in medical offices, and in the homes as well as the people and communities receiving care.”

    “The good news is that despite the at times steep uphill battle, the level of understanding and willingness to make a full commitment to these programs is rapidly growing after what seemed like a prolonged adoption period for Value-Based Care,” DiAdriana said, while also noting that the landscape is rapidly changing given the stunning results of large projects in many of the most heavily populated communities in the U.S. These include commercial shared-risk savings and full-risk capitation within Medicare Advantage.

    Arkos has led successful programs in multiple markets across the country because of its ability to cultivate data into action across the ecosystem of care collaboratively. “Arkos Health sits in the middle of it all and can help bridge the gaps. We can be the rising tide that lifts all boats, as the saying goes.”

    “A robust collaborative approach is necessary because reviewing individual patients’ cases using Electronic Health Records (EHRs) and Electronic Medical Records (EMRs) only goes so far. Impactful and relevant data comes from a variety of far-reaching sources. “When that data is aggregated well, meaningful trends and insights surface that allows for more impactful interventions,” DiAdriana said. “When you start to layer in quality and social data, we can look across the entire continuum, to start understanding which measures and treatments are working and for whom, which leads to more informed and efficient care not just for one, but for many.

    To learn more about Arkos Health, Value-Based Care, Population Health, and the power of data in reducing the cost of care while improving people’s health, please visit arkoshealth.com


    [1] 10 Reasons Why Medicare Advantage Enrollment is Growing and Why It Matters | KFF.

    [2] Figure 2 (Same as above)

    [3] Telehealth Utilization Higher Than Pre-Pandemic Levels, but Down from Pandemic Highs (epicresearch.org)

    [4] The implications of US healthcare price transparency | McKinsey